Customer Testimonials
British Airways
"Your team in ORD has done an excellent job. There have been no delays for British Airways for the station year to date. ORD is the only station in the system with zero delays. Many thanks to your team!"
Barbara Wilson, Regional Manager
Kalitta Air
"It is my sincere pleasure to commend TAS on the handling of our 747 cargo operations at ORD
these past couple of years. Kalitta Air, being one of your 'launch customers' was one of the first airlines in Chicago to hear of a promising new ground handler with a commitment to excellence and a fresh business philosophy that would benefit both the airline and the employee. At the start of any business relationship, many promises are made and hopes are high. I am pleased to say that TAS has, and continues, to fulfill these promises on a daily basis with outstanding
flexibility to our ever changing flight schedule.
I am happy to recommend TAS to any airline and frequently comment to my peers, that I have
the best ground handler at the airport."
Dan Pigman, Station Manager, Chicago
U.S. Airways
"I want to take a minute to express our appreciation to Total Airport Services for its dedication and commitment at Bradley International Airport in Hartford, CT. We at US Airways knew that adding four carriers to the cargo handling operation, all in a relatively short period of time would be quite an undertaking. Nonetheless, the TAS management and staff “did what was necessary” to ensure the transition was as seamless as possible, and we’d like to extend our thanks for the great start up of what we are confident will be a long partnership."
Bill Luffey, Analyst, Cargo Service
Cargolux Airlines
"Our experience with the Management Total Airport Services at both Bradley and Huntsville has been extremely positive. They have proven to be very effective and professional. We wish them well in their efforts to grow into other aviation markets within the US."
Joe Joyce, Operations Manger, North America
Panalpina Airfreight Division
"It is very rare to find a company that is willing to go the extra mile to provide not only good customer satisfaction but to exceed our expectations, yet we have found that in TAS. We see TAS as a mean of making our operations more efficient and the end result is that they deliver."
Andi Frommenwiler, Head of Region NORAM
March Inland Port Airport Authority
"Total Airport Services has provided impeccable service for over two years at March Inland Port. Their professional staff is a direct reflection of TAS’s commitment to safety, employee training and customer satisfaction. That being said, commitments of that nature stem from and are a real tribute to top management of TAS. We are ecstatic that TAS has provided “Zero-Incident” service since the signing of our agreement. TAS is truly a reliable and professional company with the drive to exceed its customer's expectations!"
Gary W. Gosliga, Airport Director
March Joint Powers Authority